Performance Management…

Manage the performance of individuals

On this programme you will learn how to set performance standards in your team and identify when someone is under-performing. You will also be given a range of tools and techniques to help you manage the performance of individuals and work towards a positive result.

Learning Outcomes

State what performance management is and explain why it is important that we effectively manage the performance of our staff

Explain the importance of communicating performance standards to our team

Ability to use the skill/will matrix to assess ability and motivation related to individual’s performance

List methods for monitoring individuals and set SMART performance objectives

Demonstrate giving feedback using the FIRST model of performance

Managing your employees performance in an effective way will help to set measurable goals to work towards.

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