Effective Selling Skills…
What is meant by ‘selling’?
A practical workshop in which we will be identifying what is meant by ‘selling’ and what a customer expects when it comes to sales. We will be identifying the key skills we need to demonstrate as sales people to ensure we achieve the best sales results possible..
Learning Outcomes
Discussing the skills of an effective sales person
Consider different ways of building rapport with customers and what this looks and sounds like
Explore a range of questioning techniques to assist with identifying a customer’s needs
Discover how to effectively sell using features and benefits
Demonstrate how to overcome objections when selling
Understand the importance of closing the sale and how this can be done effectively